Policy

Returns & Refunds

30-Day Return Policy

We accept returns within 30 days of purchase. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

Non-Returnable Items

  • Opened or used gel polish bottles
  • Used press-on nails
  • Gift cards
  • Sale items (unless defective)

How to Start a Return

  1. Contact us at our contact page with your order number
  2. We will provide a return shipping label (for defective items, return shipping is free)
  3. Ship the item back to us
  4. Once received and inspected, your refund will be processed within 5-7 business days

Refunds

Refunds are issued to the original payment method. Please allow 5-7 business days for the refund to appear on your statement after we receive the returned item.

Exchanges

We offer exchanges for defective or damaged items. Contact us within 7 days of receiving your order.

Questions?

Contact us at hello@example.com