Policy
Returns & Refunds
30-Day Return Policy
We accept returns within 30 days of purchase. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
Non-Returnable Items
- Opened or used gel polish bottles
- Used press-on nails
- Gift cards
- Sale items (unless defective)
How to Start a Return
- Contact us at our contact page with your order number
- We will provide a return shipping label (for defective items, return shipping is free)
- Ship the item back to us
- Once received and inspected, your refund will be processed within 5-7 business days
Refunds
Refunds are issued to the original payment method. Please allow 5-7 business days for the refund to appear on your statement after we receive the returned item.
Exchanges
We offer exchanges for defective or damaged items. Contact us within 7 days of receiving your order.
Questions?
Contact us at hello@example.com