Policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Domestic Shipping (United States)
- Standard Shipping: 3-5 business days · Free on orders over $50
- Express Shipping: 1-2 business days · $12.99
International Shipping
- Standard International: 7-14 business days · $9.99
- Express International: 3-5 business days · $24.99
International customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Tracking
Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days with your order number and photos of the damage. We will send a replacement or issue a full refund.
Questions?
Contact us at hello@example.com